Professional Guarantee
Customized Solutions
Rapid Response
Lifelong Maintenance
Pre-sales service serves as the foundation for the whole of Techmation's service offering. The marketing engineers at Techmation possess a wide range of expertise and years of experience in the fields, which has provided them with the capability to meet your requirements and resolve your issues with precision and efficiency.
- Technical solutionsVisit factories, learn about the demands of customers, make recommendations for product processes, production line design, factory and mechanical improvement, and offer customized technical solutions.
- Investment budgetMake recommendations for mechanical and auxiliary equipment, as well as a project budget.
- Equipment maintenanceOffer a range of mechanical equipment maintenance services.
On-purchase support is the secondary component of the Techmation service as a whole. Techmation is dedicated to providing each client with products that are delivered with enhanced efficiency and superior quality.
- Prompt follow-upCarefully examine the specifications for mechanical processing and promptly notify any developments regarding the mechanical construction.
- Machine installationProfessional assistance during equipment commissioning and installation.
- Production supportExpert guidance in organizing and executing a range of mechanical production tasks.
- Trial operation and training supportOffer trial running assistance and on-site training.
After-sales service constitutes the core of the entire service offered by Techmation, and Techmation has consistently maintained customers' loyalty and satisfaction through the provision of standardized services and high-quality products.
- Prompt replyOffer feedback within 24 hours of receiving repair requests.
- Machine maintenanceLifetime repairs and a one-year warranty. Provide customers with remote support, on-site service, and postal repairs for equipment calibration, maintenance, and troubleshooting.
- Consistent follow-upDeliver on-site training and assist customers in the correct operation and maintenance of machinery.
- Unscheduled maintenanceSoftware upgrades and updates and unscheduled equipment examinations.
- Technical assistanceOffer recommendations for enhancing molding and processing in order to improve the quality of the product.
Address: No.88 Dagang Fifth Road, Beilun, Ningbo, Zhejiang Province, China. Zip Code: 315800
Customer service hotline: 0574-86987285; Or call the switchboard: 0574-86987281/86987282 ext. 509 or 511
Email: serviceafter@tehcmation.com.cn
If you need to send products for repair, please send them to our Ningbo Customer Service Center at the above address.Working hours of the Ningbo Customer Service Center: 08:00-17:00, Monday to Saturday (excluding statutory holidays).As of
No.88 Dagang Fifth Road, Beilun, Ningbo, Zhejiang Province.
+86-0574-86987281
yvonne@techmation.com.cn
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